Viola Srl Ships In Italy And Europe Through Tnt, Fedex And Ups, Extra-European Countries Via Ups. In Accordance With International Rules Of Import / Export, The Goods Shipped Is Accompanied By An Official Invoice In Which Said The Total Value Of Goods Purchased In Euro. The Invoice Shows The Value Of Each Item Purchased.

Viola Srl Can Not Be Held Responsible For Shipping Delays Caused By Weather Conditions, International Customs Issues Or Other Circumstances Beyond Its Control.

The Orders Relating To The Goods Available, Subject To Confirmation Of Availability Of Goods And Verification Of Bank Transaction, Are Shipped The Day After Receipt Of Order. The Amount Of Transactions Made By Credit Card Is Immediately Charged When The Order Is Processed. In All Cases, Viola Srl Reserves The Right To Postpone The Delivery If The Order Can Not Be Dispatched For Reasons Beyond Its Control. Please Note That During Promotions And Balances May Be Some Delays In Shipment.

Non-Delivery

If For Any Reason An Order Is Not Delivered To The Address Of The Customer For Non-Cooperation By The Customer (Wrong Phone Number, Wrong Address, Absent Address , Failure To Comply With Import Regulations) The Courier Least A Second Attempt; Should They Not Be Successful The Package Will Be Sent Back To Viola Srl ​​Who Once Received The Package We Will Refund Immediately.